Telehealth Goes Turbo

April 23, 2015 by By InTouch Health

Apple and Google will undoubtedly grow a lot by 2020, but nothing like the pace forecast for telehealth. The American Medical Association predicts that the telehealth market will expand from about $1 billion next year to $6 billion by 2020.

This astonishing growth is being fueled by a number of converging trends. Because of the expanded coverage under the Affordable Care Act, millions more patients are needing treatment – and a significant number of them live in either remote or underserved areas where MDs (particularly specialists) are in short supply. Meanwhile, the use of telehealth for chronic disease management is going through the roof. According to IHS Technology, the number of people being remotely monitored for congestive heart failure in the U.S. will increase 68 percent to 578,000 cases in the next year alone – and remote monitoring of diabetes patients will rise about 73 percent to 236,000 cases.

Many health systems are already starting virtual health departments, like the Virtual Urgent Care recently introduced by CHI Franciscan Health in the Tacoma, Washington area. The program enables area residents – not just existing patients – to receive care 24/7 via phone or video chat on smartphones, tablets and PCs.

Franciscan’s Virtual Urgent Care program is already receiving rave reviews from community members. In fact, it’s achieving a 96 percent satisfaction score from patients – a higher rating than many brick-and-mortar facilities get. There have been unexpected benefits, too. Since the program began, the number of pages to on-call doctors has decreased by 50 percent.

When describing the pace of growth in telehealth, you almost need terms like “warp speed” and “turbo-charge.” Get set for the most exciting – and fastest moving – chapter in telehealth history.